Privacy Policy

Last updated: October 5, 2026

San Diego Leak Detection Pros (“we,” “us,” or “our”) operates sdleakdetectionpros.com (the “Site”) and provides residential and commercial leak detection and repair services (the “Services”) throughout San Diego County, California. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit the Site, contact us, or use our Services. By accessing the Site or using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide to us directly, information collected automatically as you browse the Site, and information received from third parties. The categories of information we may collect include:

• Personal identifiers — such as your name, phone number, email address, and service address.
• Property and service details — such as the type and age of your property, the symptoms you describe, service history, and photos or documents you choose to share.
• Payment information — such as billing name and payment card details, which are processed by our third-party payment providers. We do not store full payment card numbers on our systems.
• Device and usage data — such as IP address, browser type, operating system, pages viewed, time spent on the Site, and referring URLs, collected through cookies and similar technologies.
• Communications — such as records of calls, text messages, emails, and form submissions between you and our team.

2. How We Use Your Information

We use the information we collect to operate our business and serve you, including to:

• Provide, schedule, perform, and follow up on leak detection and repair Services;
• Prepare estimates, invoices, reports, and warranties;
• Respond to your inquiries and communicate with you about appointments and service updates;
• Process payments and maintain accurate business records;
• Send promotional or informational messages where permitted by law (you may opt out of marketing communications at any time);
• Operate, maintain, and improve the Site and our Services;
• Detect, prevent, and address fraud, security, or technical issues; and
• Comply with legal, tax, accounting, insurance, and regulatory obligations.

3. Cookies and Tracking Technologies

The Site may use cookies, pixels, web beacons, and similar technologies to recognize your browser, remember your preferences, measure the effectiveness of our content, and understand how visitors use the Site. We may use third-party analytics providers, such as Google Analytics, which may collect information about your use of the Site and other websites over time. You can generally control or delete cookies through your browser settings. Disabling cookies may affect some features of the Site.

4. How We Share Your Information

We do not sell your personal information. We may disclose the information we collect in the following circumstances:

• Service providers — to companies that perform services on our behalf, such as payment processing, scheduling, hosting, analytics, and customer communications.
• Technicians and partners — to our technicians or authorized partners who help us deliver, schedule, or support your service.
• Legal and safety — to comply with applicable law, legal process, or government requests, to enforce our agreements, or to protect the rights, property, or safety of our company, our customers, or others.
• Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case your information may be transferred as part of the transaction.
• With your consent — for any other purpose disclosed to you at the time the information is collected.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on the nature of the information and our legal, tax, accounting, insurance, and warranty recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential.

7. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the following rights, subject to certain exceptions:

• Right to know and access — the categories and specific pieces of personal information we have collected about you, and how we use and disclose it.
• Right to delete — personal information we have collected from you, subject to legal exceptions.
• Right to correct — inaccurate personal information we hold about you.
• Right to opt out — of the “sale” or “sharing” of personal information. We do not sell your personal information or share it for cross-context behavioral advertising.
• Right to limit — the use and disclosure of sensitive personal information.
• Right to non-discrimination — we will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us using the details in Section 10 below. We may need to verify your identity before fulfilling a request. You may designate an authorized agent to make a request on your behalf, subject to proof of authorization. If you have an unresolved concern, you may contact the California Privacy Protection Agency or the California Attorney General’s office.

8. Children’s Privacy

The Site and Services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links and Services

The Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:

San Diego Leak Detection Pros
7316 Opportunity Rd
San Diego, CA 92111
Phone: (619) 353-2353
Hours: Mon – Sun, 7:00 AM – 8:00 PM

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last updated” date at the top of this page and post the updated policy on the Site. Your continued use of the Site or Services after an update constitutes acceptance of the revised policy.