Effective Date: June 10, 2026
Business Name: San Diego Leak Detection Pros
Website: https://sdleakdetectionpros.com/
San Diego Leak Detection Pros respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request leak detection or repair services, or interact with us online.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
San Diego Leak Detection Pros is a leak detection and repair company serving residential and commercial customers throughout San Diego and surrounding areas.
Business Name: San Diego Leak Detection Pros
Owner: Thomas Yanez
Address: 7316 Opportunity Rd, San Diego, CA 92111
Phone: (619) 353-2353
Email: [email protected]
Website: https://sdleakdetectionpros.com/
Hours: Monday – Saturday, 6:00 AM – 11:00 PM
Founded: March 10, 2010
We provide water leak detection and repair, plumbing leak detection and repair, gas leak detection and repair, slab leak detection and repair, sewer line leak detection and repair, pipe leak detection and repair, and related services.
Information We Collect
We may collect personal information when you visit our website, fill out a contact form, call us, email us, request an estimate, schedule a service, or interact with us through social media.
The types of information we may collect include:
- Your name
- Phone number
- Email address
- Service address or property location
- Details about your leak, plumbing issue, gas leak concern, slab leak, sewer line issue, or repair request
- Photos or documents you voluntarily provide related to your service request
- Communication records, such as emails, form submissions, call details, or messages
- Website usage information, including IP address, browser type, device type, pages visited, referring website, and general location data
- Any other information you choose to provide to us
We do not intentionally collect sensitive personal information unless it is necessary to provide the service you request or you voluntarily provide it.
How We Use Your Information
We may use the information we collect to:
- Respond to your questions or service requests
- Schedule leak detection, plumbing, gas, slab, sewer, or pipe repair services
- Provide estimates, inspections, diagnosis, and repair recommendations
- Communicate with you about appointments, service updates, invoices, or follow-ups
- Improve our website, services, customer experience, and marketing
- Maintain records for business, safety, legal, tax, and accounting purposes
- Prevent fraud, misuse, security issues, or unauthorized activity
- Comply with applicable laws, regulations, and legal obligations
We collect and use personal information only for legitimate business purposes, customer service, service fulfillment, safety, legal compliance, and where applicable, with your consent.
Contact Forms
If you submit a form on our website, we may collect your name, phone number, email address, service location, and details about your leak detection or repair needs.
We use this information to respond to your request, provide service information, schedule appointments, and follow up about your inquiry. We may retain contact form submissions for business records, customer service, legal, and operational purposes.
We do not use contact form submissions to send unrelated marketing messages unless you have given us permission or the communication is otherwise allowed by law.
Phone Calls, Emails, and Service Requests
When you call, email, or message San Diego Leak Detection Pros, we may collect the information you provide during that communication. This may include your contact details, property address, service concern, appointment preferences, and any related information needed to help diagnose or resolve your issue.
We may keep records of communications to provide better service, confirm appointment details, manage customer relationships, and maintain business records.
Comments
If comments are enabled on our website and you leave a comment, we may collect the data shown in the comment form, your IP address, and browser user agent string to help detect spam.
An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
If comments are disabled on our website, this section may not apply.
Media
If you upload images or files to our website, you should avoid uploading images with embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from publicly available images.
Most website visitors do not have permission to upload media directly to our website unless a form or upload feature is provided.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember user preferences, and support security and marketing efforts.
Cookies are small files stored on your device when you visit a website. They help websites work properly and provide information about how visitors use the site.
We may use cookies for:
- Website functionality
- Security and spam prevention
- Contact form performance
- Analytics and website improvement
- Advertising or remarketing, if enabled
- Remembering user preferences
If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for convenience. These cookies may last for up to one year.
If you visit our login page, WordPress may set temporary cookies to determine if your browser accepts cookies. Login cookies and screen option cookies may also be set for registered users or administrators.
You can disable or manage cookies through your browser settings. Please note that disabling cookies may affect how some parts of our website function.
Analytics
We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use our website. These tools may collect information such as pages visited, time spent on the website, device type, browser type, general location, and referral sources.
Analytics data helps us improve our website, content, user experience, and service visibility.
If analytics tools are used, they may place cookies or similar tracking technologies on your device. You can manage cookie preferences through your browser settings or use available opt-out tools provided by the analytics provider.
Advertising and Remarketing
We may use online advertising platforms, such as Google Ads, Facebook, or other marketing tools, to promote our services and reach people who may be interested in leak detection or repair services.
These platforms may use cookies, pixels, or similar technologies to show relevant ads, measure ad performance, and understand website activity.
We do not sell your personal information for money. However, some privacy laws may define certain advertising or remarketing activities as “sharing” personal information. If you would like to ask questions or request that we limit certain uses of your information, please contact us at [email protected].
Social Media
Our website may link to our social media pages, including Facebook. If you interact with us through social media, your information may also be collected and processed by that social media platform according to its own privacy policy.
Our Facebook page is available at:
https://www.facebook.com/sdleakdetectionpros/
We are not responsible for the privacy practices of social media platforms or third-party websites.
Embedded Content From Other Websites
Pages on our website may include embedded content, such as videos, maps, images, and reviews.
Embedded content from other websites behaves the same way as if you visited that website directly. These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, especially if you are logged into that third-party website.
Who We Share Your Data With
We do not sell your personal information for money.
We may share limited information with trusted third parties when necessary to operate our business, provide services, maintain our website, or comply with legal requirements.
These third parties may include:
- Website hosting providers
- Website maintenance and security providers
- Contact form or email service providers
- Scheduling or customer management tools
- Analytics providers
- Advertising platforms, if used
- Payment processors, if payment is collected online or electronically
- Professional advisors, such as accountants, attorneys, or insurers
- Government authorities or law enforcement when required by law
We only share information that is reasonably necessary for the purpose involved.
How Long We Retain Your Data
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
General retention periods may include:
- Contact form submissions: retained for customer service, appointment, and business record purposes
- Service and repair records: retained for business, warranty, legal, tax, and operational purposes
- Emails and communication records: retained as needed for customer service and business operations
- Analytics data: retained according to the analytics provider’s settings
- Comments, if enabled: retained indefinitely unless deleted
- Transaction and accounting records: retained as required by applicable law
You may request deletion of certain personal information by contacting us. Some information may need to be retained for legal, tax, security, warranty, dispute resolution, or legitimate business purposes.
Your Privacy Rights
Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your data is collected, used, or shared
- Opt out of certain marketing communications
- Limit certain uses of personal information where applicable
- Withdraw consent where processing is based on consent
To make a privacy request, please contact us at:
Email: [email protected]
Phone: (619) 353-2353
Mailing Address: 7316 Opportunity Rd, San Diego, CA 92111
We may need to verify your identity before completing certain requests.
California Privacy Rights
If you are a California resident, you may have rights under California privacy laws, where applicable.
These rights may include:
- The right to know what personal information is collected
- The right to know how personal information is used
- The right to request access to personal information
- The right to request deletion of personal information
- The right to request correction of inaccurate personal information
- The right to opt out of the sale or sharing of personal information, where applicable
- The right not to be discriminated against for exercising privacy rights
San Diego Leak Detection Pros does not sell personal information for money. If our use of advertising or analytics tools is considered “sharing” under applicable law, you may contact us to request more information or submit an opt-out request.
To exercise California privacy rights, please contact us at [email protected].
Children’s Privacy
Our website and services are intended for adults, homeowners, property managers, businesses, and individuals seeking leak detection or repair services.
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
How We Protect Your Data
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
These measures may include:
- Secure website hosting
- SSL encryption where available
- Limited access to customer information
- Website security tools and monitoring
- Spam and fraud prevention measures
- Internal procedures for handling customer information
- Regular website and software updates where applicable
No method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Breach Procedures
If we become aware of a data breach affecting personal information, we will take reasonable steps to investigate, contain, and respond to the issue.
Where required by law, we will notify affected individuals, regulators, or other appropriate parties.
Third-Party Links
Our website may include links to third-party websites, services, social media pages, review platforms, or resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Where Your Data Is Sent
Information collected through our website may be processed or stored by service providers located in the United States or other locations where our website hosting, analytics, advertising, email, or business tools operate.
If data is transferred outside your region, we rely on appropriate safeguards provided by our service providers where required by law.
Automated Decision-Making
We do not use personal information submitted through our website to make automated decisions that produce legal or similarly significant effects.
Advertising and analytics tools may use automated systems to help measure website activity or display relevant ads, but we do not use those systems to make major decisions about customers without human involvement.
Service Areas
San Diego Leak Detection Pros provides services in San Diego and surrounding areas, including:
San Diego, San Diego County, El Cajon, National City, La Mesa, Chula Vista, Carlsbad, Encinitas, Escondido, Oceanside, Coronado, Point Loma, Poway, Rancho Santa Fe, San Marcos, Vista, Bonita, Spring Valley, Santee, Lakeside, and Jamul.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.
When we update this policy, we will revise the effective date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
San Diego Leak Detection Pros
7316 Opportunity Rd
San Diego, CA 92111
Phone: (619) 353-2353
Email: [email protected]
Website: https://sdleakdetectionpros.com/
Hours: Monday – Saturday, 6:00 AM – 11:00 PM